Privacy Policy

This policy explains how St. Clair & Lee's Locksmith Plus (“we,” “us”) handles information collected through www.stclairlockandkey.com (the “Site”). We are a locksmith shop in Pell City, Alabama. The Site has no accounts and takes no payments.

When you use our contact form or email us, we receive what you send: your name, phone number, email address and message. We use it to answer you and to provide the service you asked about. Please don’t send payment card numbers, Social Security numbers or other sensitive details through the form.

We use Google Analytics 4 to see how people use the Site: which pages they visit, how long they stay, what kind of device and browser they use, the site that referred them, and their approximate location based on IP address. Google Analytics uses cookies to do this. We use these reports only to improve the Site. Details and opt-out options are in our Cookie Policy.

Our hosting provider, Cloudflare, keeps standard server logs (such as IP address and browser type) to deliver the Site and protect it from abuse.

• Web3Forms delivers contact form messages to our email inbox.
• Google Analytics 4 provides the usage reports described above.
• YouTube (privacy-enhanced mode) and Google Maps are embedded on our home page. When you view or play them, Google may collect technical information such as your IP address under Google’s privacy policy.
• Cloudflare hosts the Site.

We do not sell or rent your personal information. We share it only with the services listed above so they can do their jobs, when the law requires it, or if the business is sold or transferred to a new owner.

We keep contact messages for as long as we need them to help you and for our ordinary business records. Google Analytics data is kept for 14 months and then deleted automatically.

You can ask us what information we have from you, or ask us to correct or delete it, by calling or emailing us at the details below. You can block or delete cookies in your browser settings at any time, and the Site will still work.

The Site is not directed to children under 13, and we do not knowingly collect their information.

We take reasonable steps to protect the information you send us, but no website or email system is completely secure.

If we change this policy, we will post the new version here and update the date at the top of the page.